Proactively manage the impact of debit card fraud with SHAZAM Fraud Advisors
posted by Ryan Dutton on Wednesday, May 12, 2021 in SHAZAM Blog
With fraud on the rise, it continues to be a major pain point for community financial institutions. Sadly, nearly every dollar of fraud can cost your institution roughly $2.92. SHAZAM never loses sight of what’s important when it comes to fighting fraud, and that’s the well-being of you — our clients — and your cardholders. Let us help you fight fraudsters with our newest service: Fraud Advisors™.
This consultation and investigation service provides SHAZAM’s standard fraud offering but adds a structured and proactive solution, personalized just for you. You’ll be paired with a dedicated fraud consultant to help prepare you to detect, respond to, and protect your cardholders from fraud exposure.
- Dedicated resource who analyzes, consults, and recommends strategies based on your institution’s fraud performance
- Analysis of tagged fraud transactions
- Customizable cardholder notifications
- Monthly portfolio performance reporting
- Access to quarterly fraud user group forum (in addition to current webinars)
“Fraud is a huge concern for community banks and credit unions. Our clients already praise SHAZAM’s tools to fight fraud, but this service will deepen our relationships with enrolled clients and better serve their fraud-fighting needs," said Julie Wigg, Fraud Advisors product manager. “Fraud Advisors furthers our vision of being the trusted partner providing answers, choice and innovation through delightful experiences."
Let a dedicated SHAZAM fraud consultant help your financial institution make smart decisions to fight fraud. Contact our sales team to learn how to get started.
About the Author
Ryan is an experienced fraud strategy manager with a 15-year history of working in the fraud detection industry. His particular focus is the management of payment card fraud, and his work at SHAZAM gives Ryan a front row seat to the challenges facing community financial institutions.
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